Terms of Service

These Terms of Service govern the contractual relationship between you as the user and us as the provider of the Callday app and the callday.io website.

Callday is operated from Germany. Because of that, German law applies to this agreement (see Section 10). We've kept English here so the terms are accessible for our US-based users — the legal substance is identical to the German version at callday.io/terms/de.

1. Provider

Jan Bettermann Bensberger Marktweg 338 51069 Cologne Germany

Email: hello@callday.io

2. Scope

These terms apply to the use of the Callday iOS app, the website, and all related services. By creating an account or joining the waitlist, you confirm that you have read and accepted these terms.

3. Services

Callday provides software for structuring cold-calling workflows. Features include, among others:

• Importing and managing lead lists
• Tap-based card interface with local telephony integration
• Capturing call outcomes and notes
• Optional: automatic appointment entry in the iOS calendar and sending confirmation emails via the user's connected email account
• Optional: AI-assisted lead analysis based on publicly available website data

We reserve the right to develop, modify, or discontinue individual features, as long as the change is reasonable for the user.

4. Account and Access

A user account is required to use the app. Registration is via email/password, "Sign in with Apple", or Google sign-in. You agree to:

• provide truthful information during registration,
• keep your credentials confidential,
• notify us immediately if you suspect your account is being used by a third party.

You can delete your account at any time: Settings → Account → Delete account. Data is removed in accordance with our Privacy Policy.

5. User Obligations

When using Callday, you agree to:

• comply with applicable law — in particular personality rights, data protection law (GDPR), competition law, and telecommunications law,
• only import lead data that you are entitled to process (consents, legitimate interests, B2B contact data per § 7 of the German Act Against Unfair Competition (UWG) or the respective applicable regulations),
• not misuse the app for unlawful, fraudulent, abusive, or harassing calls,
• not circumvent any security mechanisms of the app or reverse engineer it.

Violations may result in immediate account suspension.

6. Pricing and Payment

Callday is offered as a subscription. Current pricing:

• Monthly: €14.00 per month
• Annual: €119.00 per year
• Free trial: 7 days of full functionality, no payment method required during the trial period

All prices include any applicable statutory VAT.

Billing is handled either through:

• Apple In-App Purchases under Apple's terms — when subscribing directly in the iOS app. Apple is the contract partner for payment processing.
• Stripe Payments Europe, Limited (Ireland) — when subscribing through our website callday.io. Stripe is PCI-DSS certified; payment method data is processed exclusively by Stripe and not transmitted to us.

6.1 Renewal

The subscription renews automatically at the end of each billing period for the same duration unless cancelled beforehand. For Apple subscriptions, Apple's cancellation deadlines and channels apply additionally.

6.2 Cancellation and Pause

You can end your subscription at any time:

• Apple subscriptions: via your Apple ID settings ("Settings → [your name] → Subscriptions" on iOS)
• Stripe subscriptions: via the Callday customer portal (link in the confirmation email or via the account settings in the app)

As an alternative to cancellation, you can pause your subscription — access is suspended, your data (lead lists, call outcomes) is retained, and you can resume later without re-importing. Pauses can be activated via the account settings.

6.3 Right of Withdrawal

Consumers have a 14-day right of withdrawal (§ 355 of the German Civil Code (BGB)). The withdrawal period begins when the contract is concluded. You can expressly consent to the service starting before the withdrawal period expires — in which case your right of withdrawal expires when the contract has been fully performed (e.g. first login after subscription).

7. Liability

We are liable without limitation in cases of intent and gross negligence, in cases of injury to life, body, or health, and under the German Product Liability Act.

In cases of simple negligence, we are only liable for the breach of material contractual obligations (cardinal obligations), and limited to foreseeable damages typical for this type of contract.

Callday is a software tool — the success of your cold-calling activities depends on many factors outside our control. We do not guarantee specific results (e.g. number of booked appointments, conversion rates, etc.).

8. Termination

Both parties may terminate the contractual relationship at any time without notice. You can terminate by deleting your account in the app. Paid subscriptions continue until the end of the paid period unless otherwise agreed.

9. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr. We are not obligated and not willing to participate in dispute resolution proceedings before a consumer arbitration body.

10. Final Provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If individual provisions of these Terms of Service are invalid, the remaining provisions remain effective.

We may change these Terms of Service for objective reasons (e.g. changed legal situation, new features). We will notify you of material changes by email or upon the next app launch.

Last updated: 2026-06-11