Terms of Service

These Terms of Service govern the contractual relationship between you as the user and us as the provider of the Callday app and the callday.io website.

Callday is operated from Germany. Because of that, German law applies to this agreement (see Section 10). We've kept English here so the terms are accessible for our US-based users — the legal substance is identical to the German version at callday.io/terms/de.

1. Provider

Jan Bettermann Bensberger Marktweg 338 51069 Cologne Germany

Email: hello@callday.io

2. Scope

These terms apply to the use of the Callday iOS app, the website, and all related services. By creating an account or joining the waitlist, you confirm that you have read and accepted these terms.

3. Services

Callday provides software for structuring cold-calling workflows. Features include, among others:

• Importing and managing lead lists
• Tap-based card interface with local telephony integration
• Capturing call outcomes and notes
• Optional: automatic appointment entry in the iOS calendar and sending confirmation emails via the user's connected email account
• Optional: AI-assisted lead analysis based on publicly available website data

We reserve the right to develop, modify, or discontinue individual features, as long as the change is reasonable for the user.

4. Account and Access

A user account is required to use the app. Registration is via email/password, "Sign in with Apple", or Google sign-in. You agree to:

• provide truthful information during registration,
• keep your credentials confidential,
• notify us immediately if you suspect your account is being used by a third party.

You can delete your account at any time: Settings → Account → Delete account. Data is removed in accordance with our Privacy Policy.

5. User Obligations

When using Callday, you agree to:

• comply with applicable law — in particular personality rights, data protection law (GDPR), competition law, and telecommunications law,
• only import lead data that you are entitled to process (consents, legitimate interests, B2B contact data per § 7 of the German Act Against Unfair Competition (UWG) or the respective applicable regulations),
• not misuse the app for unlawful, fraudulent, abusive, or harassing calls,
• not circumvent any security mechanisms of the app or reverse engineer it.

Violations may result in immediate account suspension.

6. Pricing and Payment

Callday is offered as a subscription. Where a free trial or introductory offer applies, its length and conditions are shown in the app and on the App Store product page before you subscribe. The current prices are displayed in the app and on the App Store product page at the time of purchase. All prices include any applicable statutory VAT.

Billing is handled exclusively through Apple In-App Purchases under Apple's terms — Apple is the contract partner for payment processing. Payment method data is processed by Apple and is neither transmitted to us nor stored by us.

6.1 Renewal

The subscription renews automatically at the end of each billing period for the same duration unless cancelled beforehand. Apple's cancellation deadlines and channels apply.

6.2 Cancellation

You can end your subscription at any time via your Apple ID settings ("Settings → [your name] → Subscriptions" on iOS). After cancellation, your data (lead lists, call outcomes) is retained — if you subscribe again later, you can pick up where you left off without re-importing.

6.3 Right of Withdrawal

Consumers have a 14-day right of withdrawal (§ 355 of the German Civil Code (BGB)). The withdrawal period begins when the contract is concluded. You can expressly consent to the service starting before the withdrawal period expires — in which case your right of withdrawal expires when the contract has been fully performed (e.g. first login after subscription).

6.4 Referral Program

Callday may offer a referral program. Every account has a personal invite code. If someone creates a Callday account with your code and subscribes, the invited person receives their first month of Callday Pro free of charge as an introductory offer, and you receive one free month on your own subscription once the invited person has made their first payment.

Your free month is delivered as a promotional offer on your subscription through the App Store and has to be redeemed in the app. It applies to your next renewal; several free months are applied one after another, not at the same time. If you do not have a subscription, you can start one with your first month free instead. Free months have no cash value and cannot be paid out, transferred, or combined with other offers.

Invites to your own accounts, accounts created only to earn rewards, or any other misuse of the program lead to the forfeiture of rewards and may result in account suspension. We may change or end the referral program at any time; rewards already earned remain valid.

7. Liability

We are liable without limitation in cases of intent and gross negligence, in cases of injury to life, body, or health, and under the German Product Liability Act.

In cases of simple negligence, we are only liable for the breach of material contractual obligations (cardinal obligations), and limited to foreseeable damages typical for this type of contract.

Callday is a software tool — the success of your cold-calling activities depends on many factors outside our control. We do not guarantee specific results (e.g. number of booked appointments, conversion rates, etc.).

8. Termination

Both parties may terminate the contractual relationship at any time without notice. You can terminate by deleting your account in the app. Paid subscriptions continue until the end of the paid period unless otherwise agreed.

9. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr. We are not obligated and not willing to participate in dispute resolution proceedings before a consumer arbitration body.

10. Final Provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If individual provisions of these Terms of Service are invalid, the remaining provisions remain effective.

We may change these Terms of Service for objective reasons (e.g. changed legal situation, new features). We will notify you of material changes by email or upon the next app launch.

Last updated: 2026-08-30